Our story

A legacy of connection.

100+ years of innovation. Powered by 100% fiber.

From telephone to fiber—A history of keeping Northeast Pennsylvania connected.

For more than 125 years, NEP (North-Eastern Pennsylvania Telephone Company) has proudly served the communities of Northeastern Pennsylvania with trusted, reliable telecommunications. What began as a traditional telephone provider has evolved into a cutting-edge communications company, delivering one of the region’s most advanced fiber optic networks. Throughout our long history, we’ve stayed ahead of the curve—and family-owned, by embracing new technologies while always keeping our focus on dependable, local service.

Today, NEP offers a full suite of modern communication solutions, including ultra-fast fiber internet with speeds up to 5 Gig, crystal-clear digital phone service, and high-quality television packages. With a 100% fiber-to-the-home (or business) network, we provide seamless, high-performance connectivity that powers everything from streaming and remote work to online learning and gaming—so you can stay connected without interruptions.

What makes NEP truly unique is our connection to the community. Our employees live and work in the same towns and neighborhoods we serve, and that local presence shapes the way we do business. We believe in transparent pricing, no hidden fees, and reinvesting in our infrastructure to support long-term community growth. This hands-on, customer-first approach has helped us earn the trust of generations of families and businesses across the region.

In addition to our core service areas, we also extend our network and commitment to excellence through Penn Broadband, a division of NEP that serves neighboring markets throughout Northeastern Pennsylvania. Whether it’s through NEP or Penn Broadband, our goal remains the same: delivering exceptional service, advanced technology, and a personal touch that keeps communities connected—now and for generations to come.

Connecting communities

Why choose NEP? Let our customers tell you.

Unsure? We're here to help you choose the best plan